The new wave of automation: Machine Learning and more (Analyst whitepaper)

There’s a new wave of work automation now starting to impact businesses. Yes, partly this is enabled by Machine Learning technologies and techniques: but there’s more to it. The new wave of automation brings advances in interaction, insights and integration. This report lays out the landscape. Written by MWD Advisors’ lead analysts Angela Ashenden, Neil Ward-Dutton and Craig Wentworth, this report is the first of a two-part series.

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