InterConnect 2017: Impactful Process Discovery: How Establishing Governance Generates Value in IBM Blueworks Live

Process documentation becomes stale more quickly than ever in today’s rapidly changing businesses. This leads many business users to abandon following the process, which ultimately diminishes return on process analysis investments. By using IBM Blueworks Live and establishing a governance

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InterConnect 2017: Internet-Facing BPM with the Salient Process External Participant Toolkit

IBM Business Process Manager (BPM) helps many customers to automate human workflows for their employees. To facilitate real business, many business processes need to involve external partners: suppliers or customers (B2B)—possibly even consumers (B2C). When providing access to a powerful

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InterConnect 2017: Keeping The Engine Running: Maintaining a Healthy Process Transformation Environment

This session will describe how a process transformation environment, including how to maintain IBM Business Process Manager (BPM) and IBM Operational Decision Manager (ODM) at peak efficiency. It will share hints, tips and good practices to ensure that services remain

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InterConnect 2017: Online Check-in for Healthcare: Admissions Process Innovation with IBM BPM at GELA

Patient admissions can be a real challenge for any healthcare organization. Individual, payor, physician and government requirements and regulations pose a myriad of scenarios with countless combinations and elevated knowledge worker intervention. GELA is a large healthcare provider with a

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