InterConnect 2017: Aviatur Achieves Digital Transformation with Process Automation in the Travel & Tourism Industry

Aviatur is the biggest travel agency in Colombia, with 116 branches, 3,000 employees and 28 sibling companies. Aviatur is focused on a digital transformation to compete, be more efficient, and create new channels of interaction. Since 2012, they have implemented

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InterConnect 2017: Performing ODM Insight Operations on a Real-Time, Production Application in Aviation

This presentation will share experiences and best practices on how to maintain SLAs while performing ODM Insight operations on a real-time event processing application used at WestJet for flight notification. The discussion will address operations, product version updates, monitoring, high

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WestJet and IBM are Using Business Rules to Deliver an Exceptional Travel Experience

WestJet Airlines, Canada’s low-cost carrier, is using IBM Operational Decision Manager to enrich the travel experience for the more than 50,000 customers it serves daily. To better meet the needs of today’s always-connected traveler, WestJet is using IBM technology to

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