IBM BPM Success Story: Digital Process Automation Helps a Nonprofit

American Student Assistance (ASA) is a private nonprofit that provides financial-education programs and loan counselors.  They purchased IBM BPM to systematize the critical outreach to students and their families throughout the lifecycle of their loan—from origination to final payoff. View the

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InterConnect 2017: Integrated UX For a Federal Budget Formulation Application Using IBM BPM

Imagine you are a business user who is able to go to a single application to view analytical and interactive reports, launch and participate in formally defined business processes, and perform what-if analyses on large dimensional data sets—all driven by

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InterConnect 2017: Online Check-in for Healthcare: Admissions Process Innovation with IBM BPM at GELA

Patient admissions can be a real challenge for any healthcare organization. Individual, payor, physician and government requirements and regulations pose a myriad of scenarios with countless combinations and elevated knowledge worker intervention. GELA is a large healthcare provider with a

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Interconnect 2017: How Cognitive Business Processes Support Daimler’s Change Management Solution

Human- and case-centricity are the typical attributes of change management business processes. This can, however, lead to very complex business scenarios. It drives business to embrace the new era of business process innovations—the cognitive business process! The question is: how

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InterConnect 2017: Maritime Ship Agency Eliminates Costly Government Fines with IBM BPM

The shipping agency process for a vessel to arrive, stand or depart a port is a complex and convoluted world. A mix of government rules, company procedures and port requirements pose a myriad of scenarios with countless combinations and elevated

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InterConnect 2017: Hybrid Cloud Onboarding and Credit Solutions from BPM Wave and IBM

Competition within the global banking sector is fierce, with an industry-wide urgency to differentiate services in the minds of customers, reduce processing times and rapidly deploy new product offerings for bottom-line impact. To achieve these goals, banking institutions worldwide are

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InterConnect 2017: Aviatur Achieves Digital Transformation with Process Automation in the Travel & Tourism Industry

Aviatur is the biggest travel agency in Colombia, with 116 branches, 3,000 employees and 28 sibling companies. Aviatur is focused on a digital transformation to compete, be more efficient, and create new channels of interaction. Since 2012, they have implemented

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InterConnect 2017: Digitization of New Business Policy Processing with IBM BPM and ODM at SBI Life Insurance

SBI Life Insurance used to process new business policies within five to seven working days. They processed these application manually between the branches to a central processing center. Now SBI uses IBM BPM and ODM for new business policy processing

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