IBM BPM Success Story: Digital Process Automation Helps a Nonprofit

American Student Assistance (ASA) is a private nonprofit that provides financial-education programs and loan counselors.  They purchased IBM BPM to systematize the critical outreach to students and their families throughout the lifecycle of their loan—from origination to final payoff. View the

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Upgrading Clinical Decision Support Systems with Decision Modeling and Business Rules

Kaiser Permanente is developing Clinical Decision Support systems using a combination of Decision Modeling, DecisionsFirst Modeler and IBM’s Business Rules Management System ODM. At Interconnect 2017, Kaiser Permanente presented on its use of Decision Management, Decision Model and Notation (DMN) decision modeling, DecisionsFirst

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InterConnect 2017: Integrated UX For a Federal Budget Formulation Application Using IBM BPM

Imagine you are a business user who is able to go to a single application to view analytical and interactive reports, launch and participate in formally defined business processes, and perform what-if analyses on large dimensional data sets—all driven by

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InterConnect 2017: Online Check-in for Healthcare: Admissions Process Innovation with IBM BPM at GELA

Patient admissions can be a real challenge for any healthcare organization. Individual, payor, physician and government requirements and regulations pose a myriad of scenarios with countless combinations and elevated knowledge worker intervention. GELA is a large healthcare provider with a

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Interconnect 2017: How Cognitive Business Processes Support Daimler’s Change Management Solution

Human- and case-centricity are the typical attributes of change management business processes. This can, however, lead to very complex business scenarios. It drives business to embrace the new era of business process innovations—the cognitive business process! The question is: how

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