It’s time to give users a break from legacy systems and mundane tasks zapping them of the opportunity to be more productive and creative.
Robotic Process Automation (RPA) is a hot topic with strong market growth predicted over the next five years. An increased focus on user experience, both internal and external, as well as the speed-to-market, and relatively low-cost point of RPA solutions are driving this trend.
New advances in RPA, Text Mining, and Natural Language Processing are allowing companies to take advantage of a cost-effective way to address inefficient, manual processes. These technologies help fill the gap for system integration challenges. By behaving as human actors in software programs, Bots mimic human actions to fulfill system integration needs.
Often led by business leaders, RPA solutions serve as tactical measures for process improvement. By leveraging existing system and application user interfaces, RPA solutions also provide workforce and process acceleration without the burden of deep system change, re-engineering, or extensive development and testing resources.
Artificial Intelligence (AI) and Machine Learning will continue to grow as automation capabilities increase. Especially given that Academia will continue to push the boundary of the possible while software vendors in this space seek to establish real-world applications for these new cognitive capabilities.
As this trend grows, RPA vendors will, perhaps, be best poised to take advantage of these ever-increasing cognitive capabilities. And organizations will benefit by not only taking advantage of short-term ROI in RPA opportunities today, but also by designing solutions of tomorrow with Robotics in mind.