Build a configurable, retail-ready chatbot
Chatbots are a hot topic in the retail industry, but so far the execution has mostly amounted to little more than a novelty experience for customers. Interested in adding a chatbot? In this developer code pattern, learn how you can create an easily configurable, retail-ready Watson Assistant-based chatbot that lets a user find items to purchase and then add and remove items from their cart.
- The user writes a message to the slackbot.
- The slackbot uses the Watson Assistant service to let users search, add, or remove products from their cart.
- The Watson Discovery service provides users with a list of items to add or remove from their carts.
- The user and cart data is stored in the database.