Robotic Process Automation (RPA) is on a roll. A third of the world’s enterprises are currently making serious investments in RPA. And a survey by Horses for Sources found that 58% of companies have either been ‘satisfied’ or ‘very satisfied’ with RPA’s ability to drive costs down and realize surprising business value.
But RPA success isn’t a slam dunk. Ernst & Young has found that as many as 30% to 50% of initial RPA projects fail. The reason can be traced to a handful of factors. Here are the four things you should not do if you want your RPA deployment to succeed.